Terms and Condition

Terms and Conditions

Welcome to Down to Earth Pilates! These Terms and Conditions govern your use of our website, studio, and services. By booking a class or using our website, you agree to these terms.
1. General Terms
  • Down to Earth Pilates offers Pilates classes, strength training, and balance-focused sessions in a supportive environment.
  • All participants must be at least 18 years old or have parental/guardian consent.
  • We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any changes.
2. Booking and Cancellation Policy
  • All class bookings must be made in advance through our website, app, or in-studio.
  • Cancellations must be made at least [Insert Cancellation Window] before the scheduled class to receive a refund or credit.
  • Late cancellations or no-shows may result in a fee or loss of the class credit.
3. Payment and Refunds
  • All payments must be made in full before attending a class.
  • We accept [list payment methods: credit/debit cards, PayPal, etc.].
  • Refunds are only provided in exceptional circumstances and are at our discretion.
4. Health and Safety
  • You must inform your instructor of any injuries, medical conditions, or pregnancy before attending a class.
  • Participation in our classes is at your own risk. Down to Earth Pilates is not responsible for injuries sustained during sessions.
  • If you experience discomfort or pain, stop immediately and notify your instructor.
5. Studio Etiquette
  • Arrive at least 5 minutes before class to ensure a smooth start.
  • Wear appropriate attire and bring your own water bottle.
  • Respect other participants and keep noise levels to a minimum.
6. Membership and Packages
  • Memberships and class packages are non-transferable and non-refundable.
  • Expiry dates apply to class packages, and unused classes may not be carried forward.
  • We reserve the right to terminate memberships for violations of these terms.
7. Liability Waiver
  • By participating in our classes, you acknowledge that Pilates and fitness activities involve some risk of injury.
  • Down to Earth Pilates and its instructors are not liable for injuries, loss, or damages occurring in or outside the studio.
8. Privacy Policy
  • We respect your privacy. Please refer to our [Privacy Policy] for details on how we collect and use your data.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Address Upon Request, Burbank, QLD 4156
Email: [[email protected]]
Phone: [0411 480 891]